Wednesday – Session 1

The following sessions run concurrently.

13.15 - 14.00
Applied Systems

Gain a single view of your business

Speaker: Joe Sultana, Managing Director, Broker Solutions, Applied Systems

Join Applied Systems and discover how the introduction of Applied Epic, the next-generation broker management system for the UK, enables you to manage all lines of business whilst maintaining a single view of your clients and prospects.

Discover the benefits of the most technically advanced cloud-based broker management system and discover why more than 60,000 users have chosen Applied Epic for their business. See how brokers are utilising technology to:

  • Enhance client relationships through a targeted approach to communication, including email, client portal and a mobile app
  • Grow your business through increased sales effectiveness via embedded CRM and marketing functionality
  • Better understand your book of business with a single view and real-time MI, dashboards and reporting
  • Support business growth with open, integrated and scalable architecture within a single system

Click here to register for the Applied Systems session

13.15 - 14.00
CFC Underwriting

Demystifying cyber insurance

Speaker: Graeme Newman, Chief Innovation Officer, CFC Underwriting

A look into the reality of cyber insurance in the UK market, explaining some of the core concepts of the cover through practical case studies.

We’ll look beyond the hype and the confusing statistics and examine the real costs of cyber incidents in the UK and how cyber insurance actually works in practice.

This session is now full.  For more information on cyber insurance from CFC please email

13.15 - 14.00

The broker’s role in people risk management - Safety and security in a post-Brexit business environment

Speakers: Salena Kirby and Paul Mills, AIG

Brokers have well established protocols on providing advice to clients on risk management to protect their assets and liabilities, but what about protecting clients’ people and reputational risks as well?

The concept of duty of care as it relates to travel risk management is widely used and many organisations are reviewing their approach to ensuring the safety and well-being of their staff overseas. Meanwhile the emergence of global terrorism in mainland Europe expands the need for insurance coverage to provide security and crisis support.

This session examines the broker’s role in supporting clients in a post-Brexit trade environment: the risks they face, the security landscape, terrorism reality vs perception and crisis support as their employees venture into new and emerging territories.

Click here to register for the AIG session

13.15 - 14.00

Panel debate: How to drive business advantage through Chartered status

Join former double Olympic Gold medallist, Dame Kelly Holmes, as she shares her experience and thoughts on achieving competitive advantage in a professional environment. The CII will also be facilitating a panel debate chaired by Ant Gould and joined by an array of industry practitioners, including CII president John Moore, on how professional advantage translates across professions into the world of insurance broking. See what it takes and means to achieve gold standard.

By attending the session, you will learn:

  • Practical steps to achieving Chartered status for your firm
  • How other firms have used Chartered status to improve their talent attraction, retention and business referral
  • How consumers differentiate firms in terms of professionalism

You can sign-up to the Fringe session in advance by registering online or alternatively by registering at the CII stand (C60) on the day.

Click here to register for the CII session

13.15 - 14.00

Niche gains: The opportunities within the specialist motor market

In a motor market where it seems everyone is fighting for high volume but low margin business are brokers missing a trick in terms of potential growth opportunities?

Even in today’s tech-savvy world there are a significant number of drivers and vehicle owners with specific insurance needs that don’t fit an algorithm. From enterprises where the vehicle is the business through to ever more diverse driver profiles, the specialist motor market is primed to increase. Yet the perception is often that these more custom risks are too hard to place or price – that the effort is not worth the potential gains.

With a panel of experts (including the broker perspective) and using real life examples and case studies to frame the debate, ERS will discuss how brokers can consider more niche, and higher value, risks and expand in non-standard/specialist motor classes.

Click here to register for the ERS session